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Canada / Plumbing / 14-day trial / 100 min
KageFlow
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AI call operations / Canada

KageFlow AI Receptionist for Plumbing Businesses

When you cannot pick up, KageFlow answers the forwarded call, handles plumbing-specific intake, and turns the conversation into a clean customer record, appointment, or service request.

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KageFlow / Calls / Call detailCompleted

Status

Completed

Duration

03:14

Outcome

Appointment

Transcript

Leak repair / Vancouver

Booked

Assistant

Is the water still leaking right now?

Customer

No, I shut it off. Tomorrow morning works.

Assistant

I can book Thursday from 8:00 to 9:00 AM.

Appointment confirmedThu / 8:00 AM
Sample data / Matches the dashboard call-detail format

01 / Call forwarding

Use your existing business number

02 / Test calls

Verify the receptionist before launch

03 / Emergency routing

Handle normal and after-hours calls

04 / Calendar booking

Book appointments from live capacity

The operating gap

Plumbing calls do not wait for the job in front of you to finish.

A ringing phone can arrive while you are under a sink, driving, or already helping a customer. KageFlow gives that call a defined operational path instead of leaving it in voicemail.

Every enabled service follows one fulfillment method: book against real calendar capacity or create a structured service request for follow-up.

Product evidence

A clear state for every step between ringing and resolved.

01 / Forwarding

Keep the number customers already know.

KageFlow assigns a forwarding number that matches your verified Canadian business area code. Unanswered calls route to the receptionist; busy-call forwarding can be enabled too.

  • Existing business number stays customer-facing
  • Unanswered forwarding verification is required
  • Busy forwarding verification is recommended
KageFlow / Settings / Phone setupNumber ready

Business number

+1 604 555 0111

KageFlow forwarding number

+1 604 555 0148

Local number assignment

Matched to the verified business area code.

Ready
Unanswered forwardingVerified by real call
Busy forwardingRecommended

02 / Call policy

Emergency calls follow a different path.

Configure business hours plus after-hours emergency behavior and pricing. The receptionist applies the correct call path based on the plumbing need and the time of the call.

  • Normal plumbing intake stays structured
  • After-hours emergency behavior is explicit
  • Pricing guidance follows your configuration
KageFlow / Settings / Call handlingAfter hours

After-hours emergency service

Offer Emergency Plumbing outside normal business hours.

Enabled

Minimum charge

CA$149

After-hours rate

CA$225/hr

Emergency Plumbing

Urgent request with immediate staff notification.

Priority
Pricing is disclosed during the call and can inform estimates; it is not a final invoice.

03 / Services

One service. One clear outcome.

Enable services from KageFlow's fixed plumbing catalog. Each enabled non-emergency service uses exactly one fulfillment method; Emergency Plumbing always creates an urgent staff-follow-up request.

  • Appointment for bookable work
  • Service request for staff follow-up
  • Emergency requests stay priority-only
KageFlow / Settings / Voice servicesConfigured

Plumbing services

Enable a fixed service and choose one new-work outcome.

Emergency Plumbing

Locked

Active or unsafe plumbing problems.

Enabled

Immediate staff follow-up

Urgent service request

Leak repair

Leaks in pipes, fixtures, and fittings.

Enabled
AppointmentService request

Drain cleaning

Clogged, slow, or backed-up drains.

Enabled
AppointmentService request
Intake questions and tool behavior are system-defined for the MVP.

04 / Capacity

Appointments respect real resources.

KageFlow can check a resource-aware calendar before offering times, so the receptionist works from configured availability instead of a generic open-hours promise.

  • Availability checked during the call
  • Configured resources shape bookable times
  • Appointment record is created with the customer
KageFlow / Calendar / DayThursday, July 16

Service calendar

America/Vancouver / 60-minute cadence

Day view
Each resource has independent hours and capacity. Availability never combines partial lanes.

05 / Records

The call becomes an organized record.

Call transcripts, customers, appointments, and service requests remain connected, giving the business a useful follow-up trail after the receptionist hangs up.

  • Readable transcript and call outcome
  • Customer information stays connected
  • One recipient is verified by email and SMS
KageFlow / Calls / Call detailCompleted

Customer

Elena P.

Service

Leak repair

Outcome

Appointment

Assistant

Is the pipe still leaking right now?

Customer

I shut the water off. It is under the kitchen sink.

Assistant

I have Thursday from 8:00 to 9:00 AM. Does that work?

Customer

Yes, please book it.

Transcript records show customer and assistant turns only.

06 / Usage

Know how much call time is in use.

Included minutes and additional usage stay visible. Set an optional overage cap for another layer of control without turning off a connected call at the instant the cap is reached.

  • Starter includes 100 AI minutes
  • Growth includes 300 AI minutes
  • CA$1/minute overage before tax
KageFlow / Settings / BillingStarter active

Used

68 min

Remaining

32 min

Overage

CA$1/min

Monthly included minutes

68 / 100

Optional overage cap

Owner receives email and SMS when the cap is reached.

CA$40
Connected calls receive up to 20 grace minutes before cutoff.

Setup sequence

Configured first. Verified with real calls. Activated by you.

Service stays inactive until access, number readiness, and minimum configuration are complete. Activation is always explicit.

  1. 01

    Create

    Create your account and plumbing business.

  2. 02

    Choose access

    Select Starter or Growth, then add payment or begin the one-time trial.

  3. 03

    Configure

    Set hours, emergency behavior, services, fulfillment, receptionist name and greeting, and one email-and-SMS verified recipient.

  4. 04

    Provision

    KageFlow assigns a forwarding number that matches your verified business area code.

  5. 05

    Forward

    Configure unanswered forwarding and, preferably, busy forwarding.

  6. 06

    Verify

    Place real calls to verify the phone flow and receptionist behavior.

  7. 07

    Activate

    Explicitly activate once access, number readiness, and minimum setup are complete.

  8. CONTROL

    Inactive until ready

    No production call handling before the required checks are complete.

Monthly plans

The full call workflow. Choose your minute volume.

Both plans include the KageFlow receptionist workflow. Additional connected AI call time is CA$1 per minute before tax.

Growth

Monthly

CA$199/mo

300 AI call minutes included · For busier monthly call volume

Start with Growth

One-time 14-day trial begins when the forwarding number is ready.

100 AI minutes included · payment method required.

Compare plan and usage details

Common questions

Forwarding, trial, and usage—without the fine-print fog.

Do I need to replace my business number?

No. You keep your existing Canadian SMS-capable business number. KageFlow assigns a forwarding number that matches its verified area code and receives your unanswered and busy calls.

How does call forwarding work?

You configure your existing business line to forward unanswered calls to the KageFlow forwarding number. Busy-call forwarding is also supported and is recommended.

When does the trial start?

The one-time 14-day trial begins when your KageFlow forwarding number is ready. It includes 100 AI call minutes and requires a payment method.

Can I test the receptionist safely?

Yes. During the trial you can maintain up to three replaceable authorized test caller numbers while you configure and verify the receptionist.

What happens after included minutes?

Additional connected AI call time is CA$1 per minute before tax. You may set an optional overage cap; at the cap, KageFlow notifies the owner by email and SMS and allows a 20 connected-minute grace period before cutoff.

What must be verified before activation?

Unanswered forwarding verification with real calls is required. Busy forwarding verification is recommended. Activation remains an explicit action after the other readiness checks are complete.

Can I cancel?

Yes. Trial cancellation is immediate. A paid monthly plan remains active through its current billing period, and the assigned forwarding number is retained for up to 30 days after access ends.

Start with a controlled trial

Put every unanswered call to work.

Configure KageFlow for your plumbing business, verify forwarding with real calls, then activate when you are ready.

Start 14-day trial Talk through your setup

Payment method required. 100 AI minutes included.